Terms of Service

By using this Service, you agree to these Terms.

Service Use

  • You must be 18 years of age or older to use this Service.
  • You consent to our use of information as described in our Privacy Policy.
  • Subscriptions to Service are purchased pursuant to the Order. The Order identifies Service details, time period for which the Order applies, and Fees. You are responsible to pay Fees as well as any additional Taxes due. Fees are exclusive of all Taxes.
  • Account Owners are responsible for determining which users are allowed to access which brands associated with their account.

Data Ownership and Access License

  • We own the prompt text, monitoring score data, and playbook tasks created.
  • By paying the Order for our Service, you are granted a license to use the prompt text, monitoring score data, and playbook tasks for the purpose of improving the search performance of the brand they were created for.
  • For any other content you submit or suggestions or feedback you give, you grant us a license to use that content to provide the Service, without compensation to you.

Restrictions

  • You may not copy the Service or interfere with its operation.

White Labeling Allowed

  • You may sublicense this exact Service only via separate agreement with us.

Bundling and Delegated Tasks Allowed

  • You may perform playbook tasks on behalf of the brand it was created for.
  • You may bundle playbook task performance along with our Service in your own offering to help brands increase their AI search ranking.
  • No separate agreement is required for such bundling or delegation - just sign up for our service and list the brands you are working to help.

Electronic Communications

  • Notices, agreements, and other communications sent to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

Publicity

  • You grant us permission to display your company name, logo, and trademark on our website and other marketing materials as a customer.

Term and Termination

  • We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including nonpayment of the Order or breach of these Terms.

Disclaimer of Warranties

  • Service is provided "as is" without warranties of any kind.

Limitation of Liability

  • We are not liable for any damages resulting from your use of the Service, inability to use the Service, or any content obtained from the Service.

Indemnification

  • You agree to defend, indemnify, and hold harmless us and our officers, directors, employees, and agents from all claims, damages, costs, and expenses arising from your use of the Service, violation of these Terms, or violation of any third-party right.

Governing Law

  • These Terms are governed in accordance with the laws of the State of Oregon, USA, without regard to conflict of law principles. You agree to submit to jurisdiction of courts in Multnomah County, Oregon.

Severability

  • If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

Waiver

  • Any failure to enforce a right or provision of these Terms will not be deemed a waiver of such right or provision.

Assignment

  • Neither party may assign this Agreement without prior consent of the other, except that either party may assign this agreement in connection with a transfer of all or substantially all of its assets related to this Agreement.

Force Majeure

  • Neither party is liable for delay or failure to perform any obligation (except payment of Fees) due to events beyond its reasonable control, such as war, pandemic, Internet failures, change in law, or natural disaster.

Subcontractors

  • We may use subcontractors, but remain responsible for their compliance with this Agreement and for overall performance.

Independent Contractors

  • The parties are independent contractors, not agents, partners, or joint venturers.

Arbitration

  • Any dispute or claim arising out of or relating to these Terms shall be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
  • The seat of arbitration shall be the State of Oregon. The arbitration hearing may be conducted wholly or partially by remote means. There shall be a single arbitrator with experience in commercial contract disputes.
  • Discovery shall be limited to documents relied upon, one fact-witness deposition (up to 4 hours per side), and responses to up to three written requests for information, unless the arbitrator orders otherwise for good cause.

Class Action Waiver

  • You may bring claims only in your individual capacity, not as a class member in any purported class or representative proceeding.
  • In arbitration, the arbitrator will not consolidate another’s claims with your claims.

Dispute Waiver

  • You waive any rights to dispute any decisions we make regarding your account, access, billing or any other matters related to the Service.

International Use

  • Service is controlled and operated in the United States. We make no representation that the Service is appropriate or available for use in other locations. Users from other jurisdictions are responsible for compliance with applicable local laws.

Survival

  • After your use of Service has ended, the Privacy Policy and the following sections remain in effect: Disclaimer of Warranties, Limitation of Liability, Indemnification, Arbitration, Class Action Waiver, Governing Law, and any other provision intended to survive termination.

Entire Agreement

  • These Terms, including the Order and Privacy Policy, are the entire agreement and supersede any prior agreements.

Changes to Terms

  • We may update these Terms. We will provide at least 30 days' notice to all current customers via email with a summary of updates and a link to preview the new Terms. We will set the Updated date when the terms are changed.

Last Updated: November 3, 2025